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BLACK FALCON24/7 TAXI LTD

GUIDE · WHAT

Lost Something in a Taxi? What to Do

Left your phone, keys or bag in one of our taxis? What to do straight away, the details that help us find it, and how to get it back.

2 min read17 October 2026Local taxis

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Back seat of a taxi

It happens to everyone. If you've left something in one of our taxis, here's what to do.

Call us straight away

Call 01795 25 25 01 as soon as you notice. The sooner we know, the sooner we can check with the driver, before the next passenger gets in.

Details that help

  • When and where you were picked up and dropped off
  • The name or number you booked under
  • What the item is and where you were sitting

Avoid it next time

  • Check the seat and footwell before you get out
  • Keep phones and wallets in a pocket, not on the seat
  • Count your bags when they're unloaded

FAQ

Quick answers.

Can't find your answer? Call 01795 25 25 01, we're always open.

How do I get my lost item back?

Call us on 01795 25 25 01 as soon as you can with your journey details. If the driver finds it, we'll arrange how to return it.

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