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Private Hire vs Hackney Carriage: What's the Difference?

Private hire vehicles and hackney carriages are both licensed taxis, but they work differently. How each one is booked and why it matters for your safety.

3 min read17 October 2026Local taxis

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In the UK, “taxi” covers two different types of licensed vehicle. Knowing the difference helps you travel safely.

Hackney carriages

Hackney carriages can be hailed in the street or picked up at a taxi rank. They're licensed by the local council and usually display a roof sign.

Private hire vehicles

Private hire vehicles must be booked in advance through a licensed operator, by phone, online or in an app. They can't pick up people who flag them down. Drivers, vehicles and operators are all licensed by the council.

Why it matters

  • An unbooked private hire car offering you a lift is uninsured for that journey and unsafe
  • Booking in advance means there's a record of your journey
  • Check the car and driver match your booking

See how to check your taxi is licensed, or call 01795 25 25 01 to book.

FAQ

Quick answers.

Can't find your answer? Call 01795 25 25 01, we're always open.

Can I hail a private hire car in the street?

No. Private hire vehicles must be booked in advance through a licensed operator. Only hackney carriages can be hailed or picked up at a rank.

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