Heathrow arrivals can be busy, with long walks and passport queues. Here's how we make the pickup simple.
When you book
- Your flight number and arrival date
- Your terminal: 2, 3, 4 or 5
- How many passengers and bags
- A mobile number that works when you land
When you land
We follow your flight's actual landing time. Once you're through passport control and have your bags, call or message us and we'll confirm where your driver is waiting.
Long-haul tips
- Switch your phone on as soon as you land
- Allow for passport queues, especially at peak times
- Keep our number handy in your hand luggage
The drive home
From Heathrow to Sheerness is about 82 miles, typically 1 hr 35 – 2 hr. You can sleep all the way home.
See Heathrow terminals explained, or call 01795 25 25 01.
